Returns + Shipping
Returns
Not the right fit? We treasure our relationship with our customers and will do our best to ensure you are delighted with your purchase.
Returns for Online Orders
- Refunds are issued to the original payment method upon receipt of the item (typically by mail), in unused/unworn condition with tags attached, initiated within 14 days of delivery.
Returns for Local Purchases
- Refunds are issued to original payment method or may be exchanged for in-store credit. Items must be unused/unworn with tags attached within 7 days of purchase.
*All sales are final on discounted, consigned and wellness items.
Please check your measurements, especially if you’re considering a discounted item. We are happy to answer any questions you may have about fit or send you home with a sample.
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Email us at contact@shoplyko.com if you'd like to make a return or exchange. We're happy to help.
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Shipping
- We ship out orders twice weekly.
- You will receive tracking by email when your order ships.
- We use all eco-friendly and recycled shipping supplies to pack your order!
- If your order contains nail polish it must ship by ground as it is classified as a hazardous material. (Although our polishes are as eco-friendly as you can get, it's still paint.). We only ship nail polish domestically.